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Andy & Me and the Hospital: Further Adventures on the Lean by Pascal Dennis

By Pascal Dennis

Based at the author's years of expertise operating with Toyota’s grasp lecturers and with businesses in the middle of nice switch, this e-book follows the tale validated within the Shingo Prize-winning booklet, Andy & Me: challenge & Transformation at the Lean Journey.

In a funky and readable variety, Andy & Me and the sanatorium: extra Adventures at the Lean Journey follows Tom Pappas's courting with Andy Saito, a reclusive retired Toyota guru. Tom and Andy are pulled right into a significant long island urban medical institution in drawback. Can they translate and observe Toyota’s strong equipment and considering to avoid wasting the sanatorium from disaster?

Using a compelling novel layout, the publication demonstrates the right way to follow Lean pondering in a healthcare environment. It illustrates the occasions, characters, and plant politics you are going to probably face as you move via your Lean healthcare trip. because the tale unfolds, you will find the way in which of pondering and behavioral adjustments required to enforce confirmed Toyota construction method (TPS) equipment, instruments, and pondering in healthcare. you'll learn:

  • What a Lean transformation in a health facility may still glance like
  • The total strategy you must take
  • The management and behavioral alterations required
  • How to enhance tactics and higher enhance and have interaction people
  • How to construct and maintain a Lean administration system
  • How to translate and follow Deming’s "profound procedure of knowledge"

This publication presents transparent and easy counsel on what it takes to effectively enforce Toyota tools in healthcare settings. It stocks worthy insights on how the several components have to healthy jointly to convey measurable technique development effects. similar to its bestselling predecessors, this ebook comprises examine questions after each one bankruptcy to help studying and to facilitate dialogue in workshops or lecture room settings.

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Extra info for Andy & Me and the Hospital: Further Adventures on the Lean Journey

Example text

I ask. ” I walk over to Phlebotomy and see more of the same. Four registration windows and a waiting room full of people. ” I ask an elderly woman. “Over an hour,” she says. “My husband just went in there. ” As in the Cancer Center, Phlebotomy registration staff keep getting interrupted. I wonder what’s happening behind the wall. Are there also interruptions during blood draws, labeling, and analysis? How good are the process standards? Is defect-proofing built into them? How good are connections between the silos?

Pascal Dennis is a master storyteller. He understands the deep human need for stories in order to see ourselves in real life situations and really learn. Tom and Andy show step-by-step how Lean, as a complete system of management and not just a bunch of tools, can transform any healthcare organization for better outcomes, lower costs and dramatically improved morale and engagement. Dr. S. Government works Printed on acid-free paper Version Date: 20160504 International Standard Book Number-13: 978-1-4987-4033-3 (Paperback) This book contains information obtained from authentic and highly regarded sources.

Tom’s brother, Harry, describes serious errors in a research hospital pharmacy (“wrong drug, wrong dose, wrong patient”). a. Is this realistic? Explain your answer. b. Provide at least one scenario whereby such errors could occur. c. In your chosen scenario(s), what are the root causes of the problem? d. What are possible countermeasures? ” † Japanese for “way of the warrior,” or martial art. ‡ Toyota Production System. 3 Rachel and Gwendolyn Rachel Armstrong is from Pittsburgh. S. Steel’s flagship plant.

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