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The Long Conversation: Maximizing Business Value from by Oswaldo Lorenzo, Peter Kawalek, Gastón González, Boumediene

By Oswaldo Lorenzo, Peter Kawalek, Gastón González, Boumediene Ramdani (auth.)

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Additional resources for The Long Conversation: Maximizing Business Value from Information Technology Investment

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The basic work is done through configuration tables. For example, these tables will set the basic company parameters – for example, country settings, tax settings and organizational unit settings. Then, a more detailed analysis of the functions of business processes themselves is needed. This optimizes between the system capabilities and the requirements expressed from within the business itself. Simple examples of this are that types of inventory accounting will be specified (first-in-first-out or last-in-first-out), the form of standard reports, and formulating available-to-promise logic.

Therefore, what this means is that the models presented in this book are, well, models. They are useful abstractions that help to explain the journey made as an organization seeks to build value through technology. Let’s 9 10 The long conversation Effort Different patterns of infusion and diffusion at different points on the wave. 4 as one example. It is our sketch (remember, only a sketch) of the dynamics of the Long Conversation. It gives a new way of thinking about your organization. Start with a major technology platform in yourr mind.

We would argue that many enterprises have potential for new post-implementation projects that contribute to an overall Long Conversation. Your firm has not yet started the great pursuit of ES, and you are reading about the reality of the experience in this book. So, you start doubting your business case, knowing that tangible benefits will probably be less than expected; capital expenditure (CAPEX) will be larger and intangible benefits more likely to develop over time. You feel tempted to discard the project.

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