Raftul cu initiativa Book Archive

Quality Control Management

Metrics-Based Process Mapping : Identifying and Eliminating by Karen Martin

By Karen Martin

What's a Process?Definition of a ProcessProcess ComponentsTypes of ProcessesProcess ManagementWhat Is Metrics-Based procedure Mapping (MBPM)?Strategic and Methodological ImprovementMapping PreparationScoping the method Being MappedForming the Mapping TeamMapping LogisticsCommunication and information GatheringMapping necessities: knowing the present StateFirst go: determine the method StepsSecond cross: upload Key Read more...

summary: what's a Process?Definition of a ProcessProcess ComponentsTypes of ProcessesProcess ManagementWhat Is Metrics-Based strategy Mapping (MBPM)?Strategic and Methodological ImprovementMapping PreparationScoping the method Being MappedForming the Mapping TeamMapping LogisticsCommunication and information GatheringMapping necessities: realizing the present StateFirst go: determine the method StepsSecond cross: upload Key Metrics for every Step, Create the Timeline, and Calculate the precis Metrics technique Time Lead Time percentage entire and actual additional info Timelin

Show description

Read Online or Download Metrics-Based Process Mapping : Identifying and Eliminating Waste in Office and Service Processes PDF

Best quality control & management books

Standards for Engineering Design and Manufacturing

Such a lot books on standardization describe the impression of ISO and similar organisations on many industries. whereas this can be nice for dealing with a firm, it leaves engineers asking questions resembling “what are the results of criteria on my designs? ” and “how am i able to use standardization to learn my paintings?

Effective Management of Benchmarking Projects

Potent administration of Benchmarking tasks indicates you ways to use benchmarking to a number of tasks. potent administration of Benchmarking initiatives equips the undertaking staff or supervisor with the entire important competence for dealing with initiatives successfully. This useful publication starts with definitions of 'what to benchmark' and ends with a stimulating genuine case learn the place a benchmarking undertaking was once carried out through staring at the entire valuable principles and with overall adherence to a number of the protocols.

One-piece flow vs. batching : a guide to understanding how continuous flow maximizes productivity and customer value

Even though batching usually seems extra effective than one-piece stream for person initiatives, the perform creates waste for different elements of the association that greater than offset its perceived merits. A silent productiveness killer, batching is an incredibly tricky frame of mind to beat and, hence, a variety of Lean tasks were destroyed by means of it.

Learning with lean: unleashing the potential for sustainable competitive advantage

What's the desire for swap? what's Sustainable aggressive Advantage?     utilized price of studying Threats     Leadership     Organizational     Technology          Disruptive Organizational and know-how ThreatsOvercoming Organizational Inertia     exterior obstacle affects to Inertia     developing inner Urgency without exterior CrisisRecognition of the danger of Inaction     luck Builds Inertia     Ignoring hazards may perhaps Stall the OrganizationLean allows a studying Organization     Organizational Learning     studying Organization     Lean as a studying VehicleTransformation Is an never-ending J.

Extra info for Metrics-Based Process Mapping : Identifying and Eliminating Waste in Office and Service Processes

Example text

Second Pass: Add Key Metrics for Each Step, Create the Timeline, and Calculate the Summary Metrics Next, the team adds the three key metrics for analyzing and monitoring a process—lead time (LT), process time (PT), and percent complete and accurate (%C&A). Most of this data is obtained by questioning the r­elevant process workers. Keep in mind that you want to obtain directionally ­correct data; that is, the data needs to be accurate enough to result in solid c­onclusions and relevant decisions regarding prioritization.

Exceptions often seem more frequent than reality because they are typically more painful to deal with, so teams often focus on those situations. To avoid slowing the ­mapping process, the facilitator will need to keep reminding the team to focus on the 80 percent. In the case of large swings in process time or lead time, it can be helpful to ask the team to determine the ­shortest time and the longest time. From there, it is often easier for them to ignore the outliers and agree on a number that fits 80 percent of the time.

The value stream champion doesn’t ­typically serve on the mapping team directly. Rather, he/she is the person the facilitator and team consult regarding obstacles to success, policy questions, and so on. * You may wish to refer to The Kaizen Event Planner for additional information about the necessary skills and traits for effective facilitation. Team Lead: A team lead is often helpful in coordinating mapping logistics and serving as the facilitator’s go-to person during the mapping activity. Not all mapping activities require a team lead but, if one exists, this person should be engaged in all aspects of planning, including charter formation.

Download PDF sample

Rated 4.12 of 5 – based on 12 votes