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Mike Meyers' CompTIA A+ Guide: Essentials, Third Edition by Mike Meyers

By Mike Meyers

Essential talents for a winning IT Career

Written by means of CompTIA certification and coaching professional Mike Meyers, this instructive, full-color consultant may also help you go the CompTIA A+ necessities examination and develop into knowledgeable technician. Mike Meyers' CompTIA A+ advisor: Essentials, 3rd version is totally modern with the newest CompTIA A+ criteria. within, you can find invaluable on-the-job suggestions, end-of-chapter perform questions, and enormous quantities of photos and illustrations.

Covers all CompTIA A+ necessities examination subject matters, including:

  • Operational process
  • CPUs and RAM
  • CMO's and BIOS settings
  • Expansion bus
  • Motherboards
  • Power offers
  • Hard drives
  • Removable media
  • Windows 2000, home windows XP, and home windows Vista
  • Input/output ports
  • Video playing cards
  • Portable computers, PDAs, and instant applied sciences
  • Printers
  • Networks
  • Security
  • Troubleshooting

The CD-ROM features:

  • Practice examination for 220-701
  • 400+ bankruptcy overview questions
  • New video creation to CompTIA A+
  • One-hour video education phase
  • Mike's favourite computing device instruments and utilities
  • Searchable e-book

Each bankruptcy includes:

  • Learning targets
  • Full-color photos and illustrations
  • Real-world examples
  • Try This! and move payment routines
  • Tech counsel, notes, and warnings
  • End-of-chapter quizzes and lab projects

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Read Online or Download Mike Meyers' CompTIA A+ Guide: Essentials, Third Edition (Exam 220-701) (Mike Meyers' Computer Skills) PDF

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Additional info for Mike Meyers' CompTIA A+ Guide: Essentials, Third Edition (Exam 220-701) (Mike Meyers' Computer Skills)

Example text

Remember that an angry customer isn’t really angry with youhe’s just frustratedso don’t take his anger personally. Take it in stride; smile, and assure him that computer troubleshooting sometimes takes a while. Avoid letting outside interruptions take your focus away from the user and her computer problem. Things that break your concentration slow down the troubleshooting process immensely. Plus, customers will feel insulted if you start chatting on your cell phone with your significant other about a movie date later that night when you’re supposed to be fixing their computers!

Concentrate on doing your job safely and efficiently, and maintain professional integrity. Try This! Expectations and Follow-up Users are terrified when their PCs and networks go down so hard that they need to call in a professional. Odds are good that they’ve left critical, or at least important, data on the computer. Odds are equally good they need this computer to work to do their job. When they’re ready to lay down money for a professional, they’re expecting you to make their system exactly the way it was before it broke.

Both of the exams are extremely practical, with little or no interest in theory. All questions are multiple choice or “click on the right part of the picture” questions. CompTIA may add new questions to the exams at any time to keep the content fresh, although the subject matter covered by the exams won’t change. ■ Two companies, Prometric and Pearson VUE, administer the actual CompTIA A+ testing. com. Check CompTIA’s Web site for international links. Explain the importance of CompTIA A+ certification ■ ■ ■ 14 In the early days of the personal computer, you could get vendor-specific certifications, such as IBM Technician, but nothing general for PC techs.

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