Raftul cu initiativa Book Archive

Quality Control Management

The Mcgraw-Hill 36-Hour Course : Lean Six Sigma by Sheila Shaffie

By Sheila Shaffie

Use your subsequent three-day weekend to enhance beneficial Lean Six Sigma skills

With the combination of Lean and 6 Sigma, companies have a powerful instrument within the endless force to convey gold standard provider and items. yet you don’t have to be a Black Belt to construct caliber and potency into all parts of your operation; you simply want The McGraw-Hill 36-Hour path: Lean Six Sigma.

Sheila Shaffie and Shahbaz Shahbazi, prime Six Sigma specialists and running shoes, placed you at the quick song to Lean Six Sigma services. that includes an in depth evaluation of Lean and 6 Sigma methodologies and case reports that display how one can contain those ideas, this advisor will educate you the way to:

  • Deliver constant customer support
  • Reduce operational price and probability
  • Build and maintain a tradition of continuing improvement

Complete with routines, self-tests, and an internet ultimate examination, The McGraw-Hill 36-Hour direction: Lean Six Sigma helps you to energize your company with the facility of today’s greatest step forward in enterprise approach improvement.

Show description

Read Online or Download The Mcgraw-Hill 36-Hour Course : Lean Six Sigma PDF

Similar quality control & management books

Standards for Engineering Design and Manufacturing

Such a lot books on standardization describe the impression of ISO and comparable businesses on many industries. whereas this is often nice for handling a company, it leaves engineers asking questions reminiscent of “what are the consequences of criteria on my designs? ” and “how am i able to use standardization to learn my paintings?

Effective Management of Benchmarking Projects

Potent administration of Benchmarking initiatives exhibits you the way to use benchmarking to various tasks. powerful administration of Benchmarking tasks equips the venture group or supervisor with all of the valuable competence for handling tasks successfully. This sensible booklet starts off with definitions of 'what to benchmark' and ends with a stimulating actual case learn the place a benchmarking undertaking used to be carried out by means of looking at the entire valuable ideas and with overall adherence to some of the protocols.

One-piece flow vs. batching : a guide to understanding how continuous flow maximizes productivity and customer value

Even if batching frequently appears to be like extra effective than one-piece circulate for person initiatives, the perform creates waste for different components of the association that greater than offset its perceived merits. A silent productiveness killer, batching is a very tough frame of mind to beat and, for this reason, various Lean tasks were destroyed through it.

Learning with lean: unleashing the potential for sustainable competitive advantage

What's the want for switch? what's Sustainable aggressive Advantage?     utilized expense of studying Threats     Leadership     Organizational     Technology          Disruptive Organizational and know-how ThreatsOvercoming Organizational Inertia     exterior difficulty affects to Inertia     growing inner Urgency without exterior CrisisRecognition of the danger of Inaction     luck Builds Inertia     Ignoring hazards might Stall the OrganizationLean permits a studying Organization     Organizational Learning     studying Organization     Lean as a studying VehicleTransformation Is an never-ending J.

Extra info for The Mcgraw-Hill 36-Hour Course : Lean Six Sigma

Sample text

With Lean Six Sigma (LSS), an organization is setting out on a distinct journey using common operating mechanisms, training, an organizational structure, objectives, and a common language. The fact that LSS is increasingly the approach to quality chosen by both large and small organizations is in large part because it has staying power; it is a proven methodology that has produced measurable financial results over two decades. If an organization and all its various divisions have accepted the introduction of LSS, they are all working toward a common strategic goal, and they all understand the path to attaining this goal, then the effectiveness of LSS is greatly enhanced.

Question. More on this topic will be discussed in Step 2 of the Define phase. Identifying the Customer Once the project opportunity has been determined, the customer(s) should be identified. ” The customer is the recipient of the output from the process, product, or service that you will be improving during this project. Therefore, the project’s customer can be internal or external. External customers are the ones who are paying the bills; they are external to the company. Internal customers are those who receive the output from business processes.

To put it another way, what the customer experiences is driven by our internal processes. Once we know what the customer (internal or external) wants, we will have a better understanding of what needs to be improved in our processes, policies, products, and services. Once we have established the customer CTQ, we will learn in upcoming phases how to link that CTQ to internal processes needing improvement. 2 Milestones to Determining CTQs Milestone 1: Identify All Potential Customers Customers, by definition, are the recipients of the work product at the end of a process, product, or service.

Download PDF sample

Rated 4.98 of 5 – based on 25 votes